Terms of service
OVERVIEW
Welcome to Follesa! The terms "we", "us", and "our" refer to Follesa. Follesa operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a thoughtfully curated shopping experience (the "Services"). Follesa uses Shopify, which allows us to deliver the Services to you.
The following terms of service, together with any policies referenced herein (the "Terms of Service" or "Terms"), outline your rights and responsibilities when using the Services.
Read these Terms of Service carefully, as they contain important information about your legal rights and cover topics such as warranty disclaimers and liability limitations.
By visiting, using, or interacting with our Services, you agree to these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use the Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are of the age of majority in your state or province of residence, and that you have given us permission to allow any minor children in your care to use the Services on devices that you own, purchase, or manage.
To use the Services, such as accessing our online stores or purchasing products and services, you may be asked to provide certain information, including your email address, billing, payment, and shipping details. You represent that all information you provide is accurate, current, and complete, and that you have all rights to disclose this information.
You are solely responsible for safeguarding your account credentials and for all activities that occur under your account. You may not transfer, sell, license, or otherwise make your account available to third parties.
SECTION 2 - OUR PRODUCTS
We have made every effort to display our products and services accurately in our online stores. However, please note that colors or product appearance may vary depending on your device and settings.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to their display in our online stores.
All product descriptions may be modified at any time without prior notice. We reserve the right to discontinue products at any time and may limit the quantity of products offered to any individual, region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Follesa reserves the right to accept or reject your order for any reason. Your order is not considered accepted until Follesa confirms it. Payment must be received and processed before your order is accepted.
Carefully review your order before submitting it, as cancellations may not be possible after an order has been accepted. If an order is not accepted, modified, or canceled, we will attempt to notify you using the email address, billing address, or phone number provided with the order.
Purchases are subject to returns or exchanges solely in accordance with our [Return Policy] [LINK].
You represent that your purchases are for personal or household use only and not for commercial resale or export.
SECTION 4 - PRICING AND BILLING
Prices, discounts, and promotions may change without notice. The price you pay is the price at the time of order, as listed in your order confirmation. Prices are exclusive of taxes, shipping costs, customs, or import duties unless explicitly stated otherwise.
Online prices may differ from prices in physical stores or other third-party online stores. Promotions may apply and are governed by separate terms. In the event of a conflict, the promotion terms will prevail.
You agree to provide and update current, complete, and accurate purchase, payment, and account information, including your email address, credit card details, and expiration dates, so that transactions can be processed correctly.
You represent and warrant that:
-
The credit card information provided is accurate and complete.
-
You are authorized to use the credit card.
-
Credit card payments will be accepted by the card issuer.
-
You will pay all costs, including shipping and tax costs.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates and not guaranteed. Delays caused by carriers, customs, or other external factors are at the customer’s risk. Once products are transferred to the carrier, title and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including trademarks, text, images, graphics, product reviews, video and audio material, and their formatting, are the property of Follesa, its affiliates, or its licensors and are protected by intellectual property rights.
You may access the Services for personal, non-commercial use only. Without our prior written consent, you may not reproduce, distribute, modify, publicly display, download, or store any material. All rights not expressly granted are reserved by Follesa.
Follesa and Shopify brand names, logos, and slogans are protected and may not be used without permission.
SECTION 7 - OPTIONAL TOOLS
You may access third-party tools that are part of the Services. We provide these "as is" without warranties. Use of such tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain hyperlinks to third-party websites. We are not responsible for the content, accuracy, or policies of third parties. Any transactions with third parties are entirely at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Follesa uses Shopify, but all transactions are conducted directly with Follesa. Shopify is not responsible for purchases, damages, or losses. You waive all claims against Shopify relating to your purchases.
SECTION 10 - PRIVACY POLICY
All personal data collected through the Services is governed by our Privacy Policy [LINK] and possibly also by Shopify’s Privacy Policy [LINK].
SECTION 11 - FEEDBACK
By providing feedback, you grant us a worldwide, sublicensable, royalty-free license to use the feedback for commercial and non-commercial purposes. You warrant that you own the feedback and that it does not infringe on any third-party rights.
SECTION 12 - ERRORS AND INACCURACIES
We reserve the right to correct typographical errors, inaccuracies, or omissions and cancel orders without prior notice.
SECTION 13 - PROHIBITED USE
You may use the Services lawfully and must not:
-
Engage in illegal or harmful activity.
-
Infringe on intellectual property rights.
-
Intimidate, harass, or mislead others.
-
Distribute malware or viruses.
-
Collect others’ personal data.
Violations may result in the suspension or termination of your account.
SECTION 14 - TERMINATION
We may terminate your access to the Services at any time without notice. Certain provisions will remain in effect, including Intellectual Property, Feedback, Warranty, Liability Limitation, and Privacy Policy.
SECTION 15 - WARRANTY DISCLAIMER
All Services and products are provided "as is" and "as available" without any warranties, express or implied, including warranties of suitability, durability, and non-infringement.
SECTION 16 - LIABILITY LIMITATION
Follesa, Shopify, and their partners are not liable for direct or indirect damages, including lost profits, data loss, or replacement costs, arising from the use of the Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify Follesa, Shopify, and their partners from any claims or losses caused by:
-
Your violation of these Terms of Service.
-
Violation of laws or third-party rights.
-
Use of the Services.
SECTION 18 - SEVERABILITY
If any provision is deemed unlawful or unenforceable, the remaining terms of the agreement will remain in full force and effect.

